“My son Nicholas recently had a bit of a fender bender with my car. Accidents happen, and everyone was OK.
The reason I’m writing this is to let you know how much I appreciate the work that Fran and Margo did to help and facilitate the repair of my car. They also were extremely helpful with the ease of getting my rental car, allowing for as little disruption as possible in my life. There were a few hiccups with Intact and the whereabouts of my car during the repair stage. Once I passed this information on the Fran she was all over it making sure that everything was followed correctly. She went over and above and was extremely professional. You are lucky to have people like Fran and Margo working with you at Rozon. It is in these types of situations, you realize the importance of local, professional people. If you get a chance please pass this on.
A satisfied customer.”
“I am a Rozon Insurance customer, on January 03, of this year I had a automobile accident on Highway 417 going to Ottawa. My wife was in the Ottawa General Hospital after receiving a kidney transplant on New Years Day and her condition was extremely unstable after the operation. My contact at Rozon for my vehicle insurance is Natalie Laplante. With out Mrs. Laplante’s assistance I would not have been with my wife that same day after the accident which meant a great deal to me and my wife. Mrs. Laplante went far beyond what I would have expected an insurance broker to do to help me get back to Cornwall, be in a rental and back with my wife in Ottawa. I would like to thank you for treating me so well from the moment the receptionist took my call at the Cornwall office to the time I was in my newly purchased vehicle. Your Cornwall office’s compassion and kindness goes a long way to show the quality of people working there. I will certainly ensure the people I know are aware of the quality of service they can expect at Rozon. Thank you”
— Ron McKee, Cornwall, ON
“Thanks for letting us know about the insurance premium savings, it’s great to see someone helping others save.”
— Allan & Filomena McCallum
“Sweet’s Food Market is very appreciative of the great service that Rozon and all parties involved provided.
Sweet’s takes lots of pride in maintaining our premises to the very best standards. I am sure that all the inspections by everyone bears this out. Yet there are times beyond our control where circumstances take over and we need to call for help. I am sure our records indicate that is a very very rare occurrence with Sweet’s.
It is nice to know though (and the service of all of you have shown us this) that if we are in need you folks are all there for us.
We wish to thank each and every one of you for the great service. We would highly recommend all of you to every business in the market place. You are all truly a great bunch of people.”
— Linda and Peter Purcell / Owners – Sweet’s Food Market Limited
“As you already know my partner and I have decided to sell SEI and to move on to other things. At this point in time I am not sure what “other things” may be for me although full retirement to enjoy some passions I have developed over the years as well as travelling with my wife and enjoying our grandchildren all sound pretty good to me now.
The past 8.5 years have been a blast! To grow the business from 2 admin people (Pete and myself) and 7 installers to over 50 admin people in Ottawa and Montreal and over 500 installers was both challenging and well as rewarding. A big part of this growth was managing all our insurance needs and making sure all the “i’s” were dotted and all the “t’s” were crossed. Quite frankly I don’t know how we would have done it without your expertise. I’m sure our file was never too far from the top of your desk as this was an ever changing file. Your professionalism and attention to detail in handling our file allowed us to concentrate on making sure all other business demands of running a growing company were managed properly without having to worry about our insurance needs.
So before moving on to my new role as a retiree I wanted to personally thank you for the excellent service you have provided to SEI over the years. It was truly a pleasure doing business with you and with Rozon Insurance Brokers over the years.”
— Bob Brunet, SEI