Meet Our Staff

Anne joined the Rozon Insurance team in 2014 after a 20+-year career as a member of the management team at a retail store and now works as an Account manager in the Personal Lines Department. When not at work she enjoys spending time with her husband and sons. She also enjoys cooking, camping and travelling.

After working in construction and the food industry for many years, Anthony decided to take an insurance course at John Abbott College. Learning from great professionals prepared him for a career in the insurance field. After joining Rozon Insurance in September 2020, Anthony succeeded in passing his Brokers exam and is currently learning and gaining experience every day. In his free time, Anthony enjoys spending time with his family and friends.

Cindy VandenOetelaar has extensive experience with over 30 years in the insurance industry and recently celebrated 20 years with Rozon in 2021, she holds a license as personal insurance broker for Ontario and Québec. Cindy is one of our New Business Account managers and is often the first contact new clients have with our office. Cindy enjoys spending time with her family, including her grandchildren and great-grandchildren.

Lori McAleer (Mitchell) recently celebrated 22 years in the insurance industry (2020) and currently holds a Personal Lines broker’s license in Québec and Ontario. She has extensive experience with personal lines and thrives on helping her clients by finding reasonable solutions at the best rates available. She recently spent 3 semesters as an instructor at John Abbott for students entering the insurance field while continuing her work as an insurance broker, she said it was thrilling to share her knowledge and experience with newcomers to the industry. Lori loves spending time with her family including her husband, daughter, grandchildren, and little dog Huntley.

Natalie has been in the industry for over 30 years and joined the Rozon team in 2010. Natalie enjoys meeting new people and makes a point to connect with them. For this reason, she has acquired many loyal, long-term clients. In a world driven by technology and automation, it is a central goal of hers to provide an efficient, yet friendly and personalized experience for each client. In her spare time, Natalie enjoys being with family and friends, exercising, gardening & boating.

Nicole has been with Rozon Insurance Brokers Ltd. since 2006, in that time she obtained her license as a Personal Lines broker in Ontario and Québec, as well as obtaining her CAIB designation in 2017. Nicole enjoys working in the insurance industry; “It can be both challenging and interesting.” Outside of work, Nicole treasures her family time with her husband, Larry, her 2 fantastic kids and her dogs, Hanna and Lucy. She loves biking, walking, kayaking and hiking.

After working 18 years for Bell Canada in the Construction/Engineering department Pam started her career as an Insurance Broker for Rozon insurance in 2004. She enjoys personal contact with her clients and believes that getting to know her clients sets her apart from other insurance providers. When not at work Pam enjoys quality time with her 2 grown children. Pam enjoys maintaining the gardens and property on the 200 year old family property. It is a full time job on the weekends and worth every minute!

Born and raised in South Glengarry, with over 20 Years in customer service with our local community. Helping people has always come easy for Patricia, she knows that always taking the time to say hello to someone or a simple wave can go a long way. When she is not working, she enjoys spending time with her husband and family. Cooking delicious meals is one of her favorite things to do when the time allows. An animal lover at heart, her two cats Spike and Emmy keep her quite busy as well.

Rob has 12+ years in the insurance industry in Quebec. Now with Rozon Insurance, he has extended his abilities by obtaining his Ontario RIBO permit to work with both Ontario and Quebec clients to provide the best possible service and product knowledge. Rob’s other interests are spending time with his family, especially his grandkids, and can often be found at one of our local golf courses.

Sue became a proud member of Rozon Insurance Brokers Ltd. in 2009 She was previously a manager in a large retail store for over 20 years when she decided to make a major career change and has not looked back. Sue enjoys dealing with all her clients on a one on one basis and strives to provide the best personal care that she can, she believes that service is what makes the difference nowadays. When she is not here with her work family, she enjoys spending quality time with her husband and four kids. Her hobbies include traveling, reading, and spending time outdoors.

Susan has been in the industry for 16 years and with Rozon Insurance Brokers Ltd. since 2008. Susan agrees that working in insurance has been both challenging and rewarding. Along with achieving her CAIB designation, she has enjoyed the interaction with clients, coworkers and meeting new people within the industry. When she is not working, she keeps busy spending time with her family, her pets and taking the occasional motorcycle ride.

Tammy Kenny joined us in 2016, bringing along her knowledge that she accumulated in 30+ years in the insurance industry. Tammy is very active in her community and serves as a volunteer with the Martintown Park Committee and Martintown Fire Station. When she’s not busy working for Rozon or working for her community she enjoys relaxing with a glass of wine and spending time with friends and family.