Reporting a Claim

At Rozon Insurance Brokers Ltd we understand how unsettling a claims situation can be. We are here to make your claim process as smooth as possible. Alongside your broker, we have a dedicated in-house claims specialist who can help guide you through the process. If your claim is not an emergency and you wish to notify us by email please click here to report a claim via email and we will get back to you as soon as we can.

Losses reported to your insurer (Insurance Company) stay on your history whether a claim is paid out or not. We can help by reviewing coverage before a loss is reported to the Insurer. Your file will also be reviewed for previous claims to determine if the reporting of an additional claim will have any effect on your policy (raise in deductible or possible non-renewal).

If our office is closed please call our 24hr emergency claims service:

  • PCA Adjusters at 1-800-722-9556

In the event that your claim is an emergency or happens after hours and needs immediate assistance, you should contact your insurance company directly. Most insurance companies offer 24 hour claims assistance.

24 Hour Insurance Company Emergency Numbers

  • Aviva: 1-866-692-8482
  • Economical Insurance Group: 1-800-607-2424
  • Commonwell Mutual Insurance Group: 1-800-263-7684
  • Gore Mutual Insurance: 1-800-265-8600
  • Grenville Mutual Insurance: 1-800-267-4400
  • Intact Insurance: 1-866-464-2424
  • Optimum Frontier: 1-877-806-8023
  • Perth Insurance: 1-800-607-2424
  • Western General: 1-800-607-2424

Report a Claim